Legal
Legal
Four documents. Shipping and returns sit under Help, and the terms point at both.
The documents
What each one answers
- 01ImprintWho operates this site, where they are, and the legal form the business takes.Read
- 02PrivacyWhat is collected, who processes it, how long it is kept, and how to have it deleted.Read
- 03TermsHow an order becomes a contract, what you pay, and when you may change your mind.Read
- 04CookiesWhat this site stores in your browser, which today is not a cookie.Read
In short
The four numbers those documents settle
Each one is stated in full, with its conditions, in the document it belongs to.
Up to 1
Necessary cookie
Set only for an account session. No advertising or tracking pixel.
14
Days to change your mind
From the day the goods arrive, if you are in the EU. Sealed and unopened.
2
Years of conformity cover
The goods have to match the description, the stated weight and the batch documentation.
10
Years for accounting records
Kept where Swiss accounting law requires it. Other data follows the periods in the privacy notice.
The questions everyone asks
What is shilajit, actually?
A dark resin that seeps out of rock at altitude in the Himalaya, made of plant matter pressed and broken down over a very long time. What comes off the rock is not the product. Shodhana, the purification step, is what separates the resin from everything it was sitting in, and that is the step worth asking a seller about.
Why does fulvic acid matter?
Fulvic acid is a carrier molecule. It binds trace minerals and is studied as a way of getting them across a cell membrane, which is why the interesting question about a mineral is not how much is in the jar but how much of it arrives. That is the mechanism the research is built on. It is a line of study, not a settled fact, and nobody should sell it to you as one.
How much do I take, and when would I notice anything?
Follow the instructions and maximum daily amount on the label of the specific product. Resin, liquid and capsule formulas are not interchangeable doses. We cannot promise a noticeable effect or a time to benefit. If you take medicines or have a medical condition, discuss the product with a qualified healthcare professional before use.
Resin or capsules?
The range includes resin and six distinct capsule formulas in vegan HPMC shells. Ingredient amounts are listed for each product rather than reduced to one formula for the whole range. One caution: the Sea Moss and Bladderwrack blend contains iodine, so if you have Hashimoto’s or any diagnosed thyroid condition, take that one to your doctor rather than to the checkout.
Where does it come from, and how do I know it is clean?
Our products come from the white-label range offered by established UK supplier Pure Shilajit UK. The supplier describes its resin as Himalayan-sourced. Certificate 63849 from Alex Stewart Agriculture concerns a resin sample tested in February 2026. It does not establish results for every current retail batch or any capsule formula. Current batch mapping remains unverified; the arsenic result needs clarification against the printed detection limit.
Do you ship outside Europe?
We ship worldwide, with one exception: not to the United States. Orders to the United Kingdom pay GBP 7.00, free for orders of GBP 140 or more. Switzerland pays CHF 6.90, free from CHF 60, shipped from Winterthur by Swiss Post with no customs. Europe pays CHF 6.90, free from CHF 150; every other country CHF 14.90, free from CHF 200, converted at checkout.
